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AIChatBotPro

AI-Powered Conversational Platform for Customer Support & Lead Capture

An intelligent chatbot SaaS platform engineered for businesses to build, customize, and deploy context-grounded website assistants for automated support and qualified lead intake.

Engineering Role: Founder & Full-Stack Architect

The Problem Statement

Small businesses lose potential customers outside working hours or struggle with repetitive support inquiries. Off-the-shelf bots frequently produce irrelevant or hallucinated responses.

Engineered Solution

Developed an embeddable SaaS platform enabling business owners to train conversational agents on verified company FAQs and product guidelines with strict contextual guardrails.

System Architecture & Features

Implemented Capabilities

Custom knowledge base grounding to prevent false product or pricing claims
Embeddable lightweight web widget compatible with WordPress, Shopify, and custom sites
Automated lead capture with structured intake formatting
Admin conversation inspection dashboard for answer review

Technical Guardrails & Design Decisions

  • ›Live demonstration portal deployed and accessible at https://darksalmon-lemur-913263.hostingersite.com/.
  • ›Defensive system prompts enforce truthful fallback when queries fall outside verified knowledge.

Production Stack

Next.jsTypeScriptNode.jsLLM APIsTailwind CSSREST APIs